Compliance is non-negotiable.
So we built it in, not bolted it on.

Calling compliance

Every dialer call is checked before it is placed.

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  Abandonment limit on predictive dialing — Adaptive pacing drops to one line when a campaign's abandoned calls go over its limit (3% at most), and a person who answers when no agent is free hears a message naming your company, with a callback number and a press-1 do-not-call option.

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  Do-not-call checks before every dialer call — Your internal list and the state lists you upload are checked on every dialer call. Imports are scrubbed against the National DNC Registry and known litigators, and a number is re-checked before dialing once its last scrub is more than 31 days old.

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  Internal suppression list management — Maintain and apply your own suppression lists. New entries apply to every active campaign at once, and an opt-out on any channel stops dialer calls, ends automations and cancels callbacks.

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  Calling hours on every dialer call — Federal 8am–9pm plus stricter state hours, Sundays and state holidays, by the called person's time zone. Admins can narrow the hours; agents cannot widen them. Manual, click-to-call and callback calls are checked against the same rules, and each decision is recorded.

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  Consent records checked before dialing — Written consent, inbound requests and opt-outs are kept per number. The dialer does not place a call without the consent your policy requires, and scripts show the disclosures a call needs.

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  Recording notice — Recorded calls get a recording notice, played automatically or read by the agent and logged with the called party's state. Play it on every call, or only in states that require every party's consent.

These tools help your team follow the calling rules. They are not legal advice, and your organization remains responsible for how it calls.